COVID-19 Community Resources
COMMUNITY-WIDE RESOURCES
If there is nothing specific in the community listings below or you need additional resources, you may need to use the following:
- Massachusetts Commission for the Blind (MCB): If the individual is legally blind and needs further assistance, you may want to coordinate with the MCB case manager (with the consumer’s permission). If they want information about MCB’s services, you can give them the number (617) 727-5550
- MASS 211: United Way’s statewide assistance and referral line Mass 2-1-1 which is available 24/7, confidential and multi-lingual. Please call 2-1-1 or visit the website.
- Aunt Bertha the Social Care Network: A large database offering links and outreach for needs like food bank locations and housing. https://www.auntbertha.com
- Catholic Charities is operating some services across the state and locating a local office may be helpful. They serve individuals of any background, not just Catholics (see regional contact numbers).
- AGING SERVICES ACCESS POINTS AND ELDER CARE AGENCIES: Provide I&R and direct services. Use the link below to locate the ASAP in a specific town: https://contactus.800ageinfo.com/FindAgency.aspx
- COMMUNITY ACTION AGENCIES providing emergency stabilization (check for regional agencies) https://www.masscap.org/agencies/
FOOD WEBSITES & NUMBERS
- Project Bread Foodsource Hotline 800-645-8333
- Greater Boston Food Bank Partner Agency Locator (enter zip code) https://www.gbfb.org/need-food/
- Instacart – works well with voiceover. May have delays but works with many grocery stores. https://www.instacart.com/
- MA Meal Sites During School Closures https://meals4kids.org/school-closure-meal-information
- Delivery Options https://boston.eater.com/2020/3/27/21193968/boston-grocery-stores-meal-kit-deliveries
FINANCIAL RESOURCES
- United Way COVID-19 Family Support Fund: United Way established a COVID-19 Family Support Fund, offering grants to help families impacted by the crisis meet their basic needs. CALL 2-1-1 for info about how to access funds.
MENTAL HEALTH RESOURCES
- Online support groups from The Relational Center: The Relational Center is offering Zoom conference links to daily online video chat support groups that are free and open to the public. http://www.relationalcenter.org/onlinesupport
- Call2Talk, 508-532-2255 or Text C@T to 741741 for mental health, emotional support, and suicide prevention program run by Mass211.
- Network of Care, Connect With A Trained Specialist To Help Find Behavioral Health Services https://massachusetts.networkofcare.org/mh/
- WarmLine MA Listings
- Peer Support Line (http://metrobostonrlc.org/peer-support-line/)
877-733-7563 - Western Mass Peer Support Line (http://www.westernmassrlc.org/peer-support-line)
888-407-4515
- Peer Support Line (http://metrobostonrlc.org/peer-support-line/)
- NAMI Resources https://namimass.org/online-and-phone-support-options/
BOOKS, MAGAZINES, NEWSPAPERS and other MEDIA in ALTERNATIVE FORMATS
- Coronavirus Virus Information on NFB NewsLine ® Accessible newspapers and magazines and breaking news available to people who are registered for the service, all consumers registered with the Perkins Library are eligible but must register, over 400 newspapers and magazines that can be accessed by phone, downloaded to a device, or read online. Call 866-504-7300 to obtain additional information.
- At this time the Perkins Braille and Talking Book Library is NOT mailing out cartridges. Borrowers are asked to hold all Library materials until further notice. The BARD (Braille and Audio Reading Download) system is still working. Users can download titles to an android, kindle fire, or iOS device for easy playback. You can also download the books to a USB drive for use with our digital player. To get started, visit https://nlsbard.loc.gov/NLS/ApplicationInstructions.html. If you wish to learn more, please contact Cory Kadlik at 617-972-7580 or email kadlik@perkins.org.
- Perkins Library without Walls conference calls are continuing. For more information call the dedicated Perkins Library Without Walls Information line: 617-972-7852
ONLINE AA MEETINGS
REGIONAL RESOURCES
GREATER BOSTON
- Boston Globe resources running list:
- Catholic Charities, Archdiocese of Boston
Operating Food Pantries and basic needs. The Basic Needs Hotline is open for calls: (617) 506-6628. https://www.catholiccharitiesusa.org/member/catholic-charities-archdiocese-of-boston/
- Catholic Charities South
Catholic Charities South serves people of all faiths from the communities of: Abington, Avon, Braintree, Bridgewater, Brockton, Canton, Cohasset, Duxbury, Foxboro, Halifax, Hanover, Hanson, Hingham, Holbrook, Hull, Kingston, Lakeville, Marshfield, Middleboro, Milton, Norwell, Norwood, Plainville, Plymouth, Plympton, Quincy, Randolph, Rochester, Rockland, Scituate, Sharon, Stoughton, Walpole, Westwood, Weymouth, Whitman, Wrentham as well as many towns in Norfolk County
Catholic Charities South
169 Court Street, Brockton
P: 508-587-0815
SOUTHEASTERN MASS
Catholic Charities South
Catholic Charities South serves people of all faiths from the communities of: Abington, Avon, Braintree, Bridgewater, Brockton, Canton, Cohasset, Duxbury, Foxboro, Halifax, Hanover, Hanson, Hingham, Holbrook, Hull, Kingston, Lakeville, Marshfield, Middleboro, Milton, Norwell, Norwood, Plainville, Plymouth, Plympton, Quincy, Randolph, Rochester, Rockland, Scituate, Sharon, Stoughton, Walpole, Westwood, Weymouth, Whitman, Wrentham as well as many towns in Norfolk County
Catholic Charities South
169 Court Street, Brockton
P: 508-587-0815
Norfolk County Food Pantry resources
https://www.norfolkdeeds.org/support/faqs/what-are-the-norfolk-county-food-pantry-locations-142
Coastline Elderly Services
In most instances, our staff will be communicating with your over the phone. Please call Coastline at 508-999-6400 for assistance. New Bedford, Acushnet, Dartmouth, Fairhaven, Gosnold, Marion, Mattapoisett, and Rochester.
Catholic Social Services, Fall River Diocese
Covers many towns in SE MA and Cape
https://www.cssdioc.org/area-of-service/
Catholic Social Services of Fall River serves people in the Bristol, Barnstable, Nantucket, and Dukes County, which covers parts of Massachusetts and Rhode Island, and the towns of Mattapoisett, Marion, and Wareham in Plymouth County.
We have offices spread throughout that area and work closely with other local organizations so that we can better serve the many people who rely on our help. Offices in Fall River, New Bedford, Hyannis, Attleboro Contact: https://www.cssdioc.org/contact-us/
United Way of Greater Plymouth County
Information & Referral: Our United Way and our Family Center are working to refer and provide assistance to calls in need of resources coming to our office.
NORTH SHORE
Catholic Charities North
117 North Common Street, Lynn
P: 781-593-2312
Merrimack Valley Catholic Charities
70 Lawrence Street, Lowell
P: 978-452-1421
WORCESTER AREA
A COVID-19 Information Line has been established at 508-799-1019. The line provides facts and information about COVID-19, how to stop the spread, what to do if someone is experiencing symptoms and quarantine information. The line will be available in multiple languages.
Catholic Charities, Worcester County
Food and basic needs sites in Worcester, Leominster, Milford, Southbridge
508-798-0191
Worcester County Food Bank – 508-842-3663
Elder Services of Worcester Area – 508-756-1545 – Serves Central Worcester County
Montachusett Home Care Corporation – 978-537-7111. Serves North Worcester County
Tri-Vally, Inc. 508-949-6640 Serves South Worcester County.
PIONEER VALLEY
The Public Health Institute of Western Mass is updating this resource page:
https://www.413cares.org/about/covid-19
They are also working on a local response to help people with shopping and will keep us informed as this develops.
Greater Springfield Senior Services (413) 781-8800
Agawam, Brimfield, East Longmeadow, Hampden, Holland, Longmeadow, Monson, Palmer, Springfield, Wales, West Springfield and Wilbraham.
Highland Valley Elder Services 800-322-0551
Amherst, Blandford, Chester, Chesterfield, Cummington, Easthampton, Goshen, Granville, Hadley, Hatfield
Huntington, Middlefield, Montgomery, Northampton, Pelham, Plainfield, Russell, Southampton, Southwick, Tolland, Westfield, Westhampton, Williamsburg, Worthington
LifePath (Franklin County Home Care) 800-732-4636
Franklin County and Athol, Petersham, Royalston and Phillipston, Massachusetts.
West Mass Elder Services
Contact WMEC staff at 413.538.9020 or email info@wmeldercare and let us know how we can help.
Holyoke, Chicopee, Granby, South Hadley, Ludlow, Belchertown and Ware; as well as many other surrounding communities.
Catholic Charities, Springfield Diocese
Office of Social Services: Laura Robertson
413-452-0605
l.robertson@diospringfield.org
BERKSHIRES
Elder Services of Berkshire County at 413-499-0524
CAPE COD
Catholic Social Services, Fall River Diocese
Covers many towns in SE MA and Cape https://www.cssdioc.org/area-of-service/
Catholic Social Services of Fall River serves people in the Bristol, Barnstable, Nantucket, and Dukes County, which covers parts of Massachusetts and Rhode Island, and the towns of Mattapoisett, Marion, and Wareham in Plymouth County.
We have offices spread throughout that area and work closely with other local organizations so that we can better serve the many people who rely on our help.
Offices in Fall River, New Bedford, Hyannis, Attleboro
Contact:
https://www.cssdioc.org/contact-us/
COMMUNITY-SPECIFIC RESOURCES
Acton
- https://jgpr.net/2020/03/18/town-of-acton-postpones-annual-town-meeting-and-provides-updates-on-services-and-resources-related-to-coronavirus/
- A new guide to available food resources is available here.
https://www.acton-ma.gov/DocumentCenter/View/6259/2020-3-17-Food-Resources-Update-COVID-19-Response
- Questions around fuel assistance eligibility and utility shut-off prevention should be directed to the Community Resources Office at 978-929-6651 or lducharme@acton-ma.gov.
- Acton-Boxborough schools will offer bag lunches to individuals and families on Thursday, March 19 and Friday, March 20 for pick-up outside the main entrance of the High School. Pick up times will be from 11:30 a.m. to 1 p.m. Individuals picking up bag lunches should not enter the school and practice appropriate social distancing measures. All residents are welcome to pick up a meal regardless if you have a child enrolled in the school system.
Boston (see also neighborhoods)
- Boston COVID-19 Community Care: SEE FOOD SECTION, The spreadsheet offers a round-up of community connections, providing contact information for people who are offering childcare, housing, healthcare resources, financial aid, educational resources, tips for free entertainment during quarantine/social distancing, and food.
- DISABILITY COMMISSION OFFICE
Our office in City Hall (Room 967) will remain open Monday through Friday, from 9 am to 5 pm, with a reduced staff. We encourage members of the public to call us at 617-635-3682 or email us at disability@boston.gov
- There are food pantries in Boston that are providing delivery…check via Gr Bos Food Bank or Project Bread Hotline
- Boston Age Strong Commission 617-635-4366
All services are operating
- Boston residents and case managers can call 311, the city’s hotline, with questions/requests for support
https://www.boston.gov/news/coronavirus-disease-covid-19-boston
Boxborough
- Acton-Boxborough schools will offer bag lunches to individuals and families on Thursday, March 19 and Friday, March 20 for pick-up outside the main entrance of the High School. Pick up times will be from 11:30 a.m. to 1 p.m. Individuals picking up bag lunches should not enter the school and practice appropriate social distancing measures. All residents are welcome to pick up a meal regardless if you have a child enrolled in the school system.
Braintree
- The Braintree Food Pantry will remain open and will continue to operate during normal business hours, Tuesday through Thursday, from 10:00 a.m. to 1:00 p.m., with curbside pick up. Residents in need of food assistance and who are not currently a client of the food pantry should contact the Marge Crispin Center by phone at 781-848-2124.
- Braintree Public Schools are closed, but students may pick up breakfast and lunch through a grab and go system.
- General questions about ongoing operations should be directed to the Mayor’s Office at 781-794-8100.
Brockton
- Catholic Charities South
169 Court Street
Brockton, MA 02302
P: 508-587-0815
Brookline
- https://brooklinecovid19.com/
- The Town of Brookline has established a call center in order for residents to ask non-medical questions specific to COVID-19 in Brookline. The call center will be staffed Monday through Friday from 8 a.m. to 5 p.m. The number for the call center is 617-879-5636
- Brookline St Paul food pantry is delivering. (http://www.stpaulsbrookline.org/brookline-food-pantry.html)
- Brookline Mutual Aid
https://docs.google.com/spreadsheets/d/1urR54R_NcuBi-9cBbmhZlThgGSjvF0t9ygHvCg5pFhY/edit?mc_cid=251bbc9e49&mc_eid=041d4afed9#gid=2061440906
Burlington
Cambridge
- Cambridge Neighborhood Aid Network: A shared local aid effort to provide resources and support for the Cambridge community.
- The Friday Cafe: Organizers and community members are volunteering at 11 Garden St. in Cambridge to bag lunches for drop-off.
- Food for Free COVID 19 Food delivery for Cambridge residents https://foodforfree.org/covid-19-relief-delivery-program/
Jamaica Plain
- Jamaica Plain and Roxbury Mutual Aid: A shared local aid effort to provide resources and support for the Jamaica Plain and Roxbury communities.
Lawrence
- Bread and Roses Soup Kitchen (http://www.breadandroseslawrence.org/index.html)
Medford
- Mutual Aid Medford and Somerville (MAMAS): A shared local aid effort from MAMAS network to provide resources and support for the Medford and Somerville communities.
Natick
- The Town Administration has made the decision that all town offices will remain closed for the month of April. The Natick Public Schools are planning at this juncture to re-open on May 4, which is our current plan as well.
- Natick Resource List: food pantries, case management, mental health resources, emergency funding https://www.natickma.gov/DocumentCenter/View/9684/MASS-AND-LOCAL-RESOURCES?bidId=
New Bedford
- Catholic Social Services, Fall River Diocese
Thomas Rebello
Basic Needs Coordinator
New Bedford Office
(508) 997-7337
Solanus Casey Food Pantry
Newton
- The food pantries in Newton are delivering, call for info about current operations
Centre St. Food Pantry
11 Homer St.
Tuesday’s 4-7pm
Every 1st Saturday 11am-1pm
*Families with kids 18 and under can get extra breakfast and lunch items in the summer
- Newton Food Pantry
1000 Commonwealth Ave.
Website (http://www.newtonfoodpantry.org)
Email newtonfoodpantry@gmail.com
Phone (617) 796-1233
Click here to download the
Arabic Baptist Food Pantry
187 Church St.
2nd and 4th Friday’s 11am-1pm
Twice per month
Revere
The Revere Mayor’s office has offered to help support any if our Revere consumers that needs a ride to the pharmacy or grocery store or items delivered. Please let me know if you speak with anyone who needs support and with permission we can pass along their name and contact info to the Mayor’s office.
Roxbury
Jamaica Plain and Roxbury Mutual Aid: A shared local aid effort to provide resources and support for the Jamaica Plain and Roxbury communities.
Somerville
Mutual Aid Medford and Somerville (MAMAS): A shared local aid effort from MAMAS network to provide resources and support for the Medford and Somerville communities.
Walpole
- Walpole Community Food Pantry is delivering
If you are in need of food and wish to place an order, click here to order online on Mondays or Tuesdays. Or, you can call the Council On Aging at 508-668-3330, option 8, on Monday’s or Tuesday’s from 9:00 – 3:00 and a representative will take your order, set up a delivery date, and delivery window for the following week. https://www.wcfp.org/covid19
West Roxbury
- WRCIA Family Food and Grocery Fund: The West Roxbury Civic and Improvement Association is raising money to help West Roxbury families cope with school closures by collecting and distributing gift cards, cash, or food donations to help families in need of essentials.
CORONAVIRUS INFO WEBSITES
- State of MA COVID-19 website
- How You Can Help During the Coronavirus Outbreak
Several nonprofit organizations in Greater Boston are looking to help those affected by the COVID-19 crisis: https://www.nbcboston.com/news/local/how-you-can-help-during-the-coronavirus-outbreak/2092604/ - Blue Cross Blue Shield Coronavirus Resource Center: https://home.bluecrossma.com/coronavirus
- Up-to-date and accurate information on COVID-19 from the Center for Disease Prevention (CDC) website
- American Sign Language CORONAVIRUS INFORMATION VIDEO SERIES https://www.youtube.com/playlist?list=PLvrp9iOILTQatwnqm61jqFrsfUB4RKh6J
- Massachusetts residents can now call 2-1-1 for real-time #COVID19 information, resources, and referrals in multiple languages.
- To receive COVID-19 text message alerts straight to your phone and stay up to date with the latest news + updates from the Commonwealth, Text “COVIDMA” to 888-777